Key Account Associate - Fashion Channel

*This is a Hybrid Position requiring in-office presence in San Francisco 2-3 times a week, subject to change based on business needs.

Mission:

To drive business performance by supporting the Key Accounts function through strategic execution, data driven insights, and cross-functional collaboration. The Key Accounts Associate plays a pivotal role in managing smaller categories, facilitating milestone meetings, and optimizing retail strategies to enhance business growth.

Scope:

The Key Account Associate reports to the Director, Key Accounts Fashion. This is a highly autonomous role responsible for managing assigned categories, projects, and business initiatives with minimal supervision. The Associate serves as a key liaison between customers and internal teams, driving business performance through strategic analysis, project leadership, operational execution, and proactive problem solving.

Role Expectations:

Strategic Support & Category Ownership:

• Develop a strong understanding of the business, customer, brand vision, and market trends.
• Manage assigned categories and initiatives while supporting sales, profitability, and growth objectives.
• Identify opportunities, risks, and business drivers, developing recommendations and action plans to improve performance.
• Demonstrate ownership and accountability for assigned categories, projects, and business results.

Milestone Management & Cross-Functional Collaboration:

• Organize and facilitate key milestone meetings (e.g., Roadmap, Midsight, Hindsight), ensuring all deliverables are met, and stakeholders are aligned on category progress and future plans.
• Present business performance, strategic initiatives, and recommendations to customers and leadership.
• Build strong relationships through professionalism, executive presence, and clear communication.

Business Analysis & Reporting:

• Analyze sales performance and apply retail math to identify trends, opportunities, and risks.
• Develop business updates, executive summaries, and performance reports.
• Conduct competitor analysis and market research to support category recommendations.
• Translate data into actionable insights, recommendations, and next steps.

Project Leadership & Operational Support:

• Lead cross-functional projects and customer initiatives from planning through execution.
• Manage project timelines, deliverables, and stakeholder alignment.
• Support store openings, closures, relocations, expansions, and operational initiatives.
• Proactively identify business challenges, recommend solutions, and drive issues through resolution.
• Escalate risks appropriately with clear recommendations and action plans.

Administrative Duties:

• Manage milestone tracking, reporting, calendars, meeting preparation, and project documentation.
• Coordinate product samples, presentations, customer facing deliverables, and business logistics.
• Maintain a high level of organization, follow-through, and communication across all responsibilities.

Immediate Critical Outcomes:

• Establish relationships with key internal and external stakeholders (First 30 Days)
• Gain a strong understanding of industry trends, client demographics, and promotional strategies (First 60 days)
• Align with ongoing projects and initiatives, ensuring seamless execution (First 60 days)
• Develop an understanding of merchandise planning, logistics, and cross-functional collaboration (First 90 days)

Critical Experiences:

• 3–5 years of experience in account management, merchandising, or a similar role.
• Knowledge of the apparel product lifecycle and the merchandising process.
• Strong analytical skills, with experience using retail math, Excel, and reporting tools.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• SAP and retail software experience a plus.
• Excellent communication skills (written and verbal) and the ability to work collaboratively in a cross-functional team environment.

Beeline Guiding Principles and Competency Behavior Expectations

Focus & Impact

• Entrepreneurial Thinking: Considers how their work contributes to beeline's success
• Drive for Results: Acts with a sense of urgency
• Accountability: Can be counted on to meet individual commitments

Teamwork & Collaboration

• Collaborative Teamwork: Builds effective working relationships
• Effective Communication: Communicates in a professional and clear manner
• Cross-Cultural Sensitivity: Demonstrates awareness of diverse points of view & cultural Differences

Growth & Improvement

• Managing Change: Embraces new approaches, processes and challenges
• Willingness to Develop: Values feedback as a tool to understand areas for improvement
• Self-Reflection: Is aware of strengths and opportunities

Responsibility & Sustainability

• Integrity: Is regarded as a trusted colleague
• Resilience: Handles set-backs in a constructive manner
• Managing Resources: Offers support to others as an added resource